Tammi M
ONEONTA, AL | 2017 Chevrolet 1500 SilveradoAugust 27, 2025
Stopped by unannounced because a key fob wasn't working and in 5 minutes they had a battery in and I was walking out no charge!
Response from TERRY SLIGH CHEVROLET
August 28, 2025Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
Jeanette K
CLEVELAND, AL | 2011 Chevrolet SilveradoAugust 24, 2025
Told me my vehicle had oil leaks but didn't know where or if fixable. Also told me that my brand new tires with only 3000 miles on them are almost to needing replaced. Also my brakes that were installed in the last year are also needing replacement.
Response from TERRY SLIGH CHEVROLET
August 25, 2025It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Jodi F
SPRINGVILLE, AL | 2020 Chevrolet TraverseAugust 20, 2025
I have always had good experiences with the service department. I trust their technicians and service manage to the extent that I had them recheck the work done by another service department that I had to take my vehicle to for an extended warranty repair. They found what the other department did wrong and fixed it. I wish tryout service department honored the extended warranty we have.
Response from TERRY SLIGH CHEVROLET
August 22, 2025Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Tommy S
SPRINGVILLE, AL | 2023 Chevrolet Silverado 1500August 15, 2025
Everyone I came in contact with were helpful and respectful. Got my problem taken care of and on my way!
Response from TERRY SLIGH CHEVROLET
August 16, 2025Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
Madisyn D
ALTOONA, AL | 2026 Chevrolet EquinoxAugust 14, 2025
Doug was awesome to work with! He helped us pick out a 2026 Chevy Equinox and we love it! Everyone we spoke with at the dealership was very nice and made our car buying process so simple!
Response from TERRY SLIGH CHEVROLET
August 16, 2025Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Terry Sligh Chevrolet! We are always more than happy to assist you if anything else comes up. Congratulations on your new vehicle, Madisyn! Take care!
Cindy E
PINSON, AL | 2021 GMC YukonAugust 9, 2025
Everyone that I talked to was very helpful and nice, they did an amazing job repairing my vehicle.
Response from TERRY SLIGH CHEVROLET
August 10, 2025Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Bruce B
IRONDALE, AL | 2025 Chevrolet 3500HD SilveradoAugust 1, 2025
I came to the dealership to look at a truck. I was met by the owner who I spoke with on the phone. He had answers for all my questions. I was then referred to Doug Brown who took me to look at trucks. He was very knowledgeable and provided me with above and beyond service. We ended up knowing many people from our past experiences and jobs. It was like reuniting with old friends. I ended up buying at truck that was a step up from what I came for. I’m completely satisfied with Doug and all those at the dealership for the buying experience that day.
Response from TERRY SLIGH CHEVROLET
August 2, 2025Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Terry Sligh Chevrolet and we hope to see you again soon!
Jackie P
ONEONTA, AL | 2018 Buick EnclaveJuly 30, 2025
Service performed on time and in a very professional manner
Response from TERRY SLIGH CHEVROLET
July 31, 2025Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
Roger B
ONEONTA, AL | 2020 Chevrolet 1500 SilveradoJuly 30, 2025
Great service and friendly professional staff like always.
Response from TERRY SLIGH CHEVROLET
July 31, 2025Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
William W
BESSEMER, AL | 2024 Chevrolet Silverado 3500 HDJuly 29, 2025
Always friendly and easy to work with
Response from TERRY SLIGH CHEVROLET
July 31, 2025Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!